Contact
Talk to a real person.
We're a small team that actually reads emails. Pick the right address below and we'll respond within one business day.
Guest support
Bookings, payments, issues during your stay.
help@pegasusway. com Become a host
Want to list your place? Write to us and we'll walk you through it step by step.
host@pegasusway. com Press & media
Interview requests, press releases, editorial imagery.
press@pegasusway. com
Response times
Mon-Fri 9:00 AM-6:00 PM CET. Requests received on weekends are read Monday morning. Emergencies during a stay: use the phone number in your booking confirmation.